Full Digital Event Experience

Full Digital Event Experience

Everything your attendees need. Built in one place.

A successful event needs more than a website. Your attendees need an easy way to find information, register, explore the programme and engage with your event.

We bring these essential digital elements together into one connected experience — designed around your event and ready for your team to manage.

Event Website

A branded website to promote your event and give attendees everything they need.

✓ Event information
✓ Programme & speakers
✓ Sponsors & exhibitors
✓ Venue & travel information
✓ Registration links
✓ Mobile-friendly design

Event Registration

A streamlined registration experience designed around your event requirements.

✓ Registration forms
✓ Ticket and registration types
✓ Attendee information
✓ Payment options
✓ Confirmation emails
✓ Registration data
✓ Attendee lists

Event App

A branded event app that puts the event directly in your attendees’ hands.

✓ Personalised programme
✓ Attendee groups
✓ Attendee profiles
✓ Sponsors & exhibitors
✓ Networking features
✓ Livestream
✓Notifications

Built. Tested. Ready to Go.

We take care of the technical setup and initial build, so you are not starting with a blank platform or trying to work out how everything fits together.

You provide the content. We build the experience.

We bring these essential digital elements together into one connected experience — designed around your event and ready for your team to manage.

Who is it suitable for?

Large conferences

Complex programmes, multiple sessions, speakers, venues and attendee information, all organised across a dedicated website.

Multi-day events

A central hub for programmes, speakers, access information, resources and links, helping attendees navigate the event before, during and after.

Conferences with sponsors and exhibitors

When you need to give sponsors and exhibitors meaningful visibility within the digital experience.

Who is it for?

You have multiple sessions, speakers, sponsors, exhibitors, registration types or attendee groups.

✓ You want a professional digital experience

You do not want your event website, registration and app to feel like three completely separate systems.

✓ You have an event team who can manage the event

Your team is happy to manage content, attendees and communications once everything is built.

✓ You want the technology set up properly

You want someone experienced to configure the platforms, build the initial experience and make sure everything is ready to go.

✓ You want to save your team time

Who is it NOT for?

You are running a small, simple event

If you have 50–100 attendees, one session and very few digital requirements, a simpler solution may be more appropriate.

You want someone to manage your event technology for you

We are the build team, not your ongoing event management team.

You want us to make daily content changes

Once the platform has been handed over, your team manages the event content and attendee communications.

You are looking for a completely bespoke software platform

“SmartWeb made the whole digital side of our event so much easier. They took care of the website, registration and app setup, giving us a professional, ready-to-use platform without our team having to spend weeks figuring out the technology. The handover was clear and we felt completely confident managing everything ourselves.”

5 simple steps to your Full Digital Event Experience

We keep the process straightforward and guided.

1

Tell us about your event

We start by understanding your event, your attendees and what you need the digital experience to do.

2

We plan the digital experience

Once we know what you need, we map out how the website, registration and app will work together.

3

We build it

This is where we take the technical work off your team’s plate.

We configure the platforms, apply your branding, structure the content and build the initial attendee experience.

4

You review | we refine

Your team reviews the initial build and provides feedback.

We make the agreed refinements and carry out our final checks before handover.

5

We hand it over

Once the build is complete, we hand the platform over to your event team.

You take responsibility for the day-to-day management of your event.

Training & Ongoing Support

Once your event is built, your team takes over the day-to-day management. We provide training and handover to ensure you are confident managing the platform, with additional support available as needed for updates or technical questions. If you prefer, we can also provide ongoing platform management as a separate service. Training, support and ongoing management are quoted separately based on your requirements.

“There was a lot of information to communicate, and having a full event app gave us the flexibility to organise everything clearly. It was easy to keep the content updated as things changed, and having one central place to direct attendees to made managing the event much easier.”

Other Questions You May Have

We work with established event technology platforms, including CrowdComms, to provide the functionality required for your event.

The technology is selected according to your event requirements rather than trying to force every event into the same solution.

Yes. That is one of the main benefits of the Full Digital Event Experience.

We can build your event website, registration setup and event app as part of one digital project.

Potentially, yes.

We will look at your existing systems during the planning stage and determine the most appropriate setup and integrations for your event.

Yes.

The service is designed specifically so that your event team can take over day-to-day management after the initial build.

Our standard service is build and handover, not onsite or ongoing event management.

If you require additional support during your event, let us know and we can provide a separate quote.

This depends on the size and complexity of your event.

For a larger conference with multiple sessions, speakers, sponsors and exhibitors, we recommend starting as early as possible so there is enough time for content preparation, testing and review.

We will advise you on the appropriate timeline when we scope your project.

Every event is different, so we quote according to the size and complexity of your digital requirements.

The Full Digital Event Experience can include website, registration and event app setup.